GDPR  Privacy Policy for the Study Subjects in the European Union

AI Software Inc.’s GDPR Privacy Policy

This GDPR privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

 

What data to we collect?

Our company collects the following data:

  • IP addresses

 

How do we collect your data?

You directly provide AI Software, Inc. with the data we collect. We collect and process data when you: 

  • Register online and enter into the Study’s webpages for the Study’s instructional video on how to self-inject the Study Drug, including via a firewall that collects IP addresses for security purposes
  • Use or view the website via your browser’s cookies.

In collecting this data, AI Software, Inc. considers network and information security as overriding legitimate interest that permits the collection of this data per Recital 49 of GDPR: 

Recital 49: Network and information security as overriding legitimate interest

“The processing of personal data to the extent strictly necessary and proportionate for the purposes of ensuring network and information security, i.e. the ability of a network or an information system to resist, at a given level of confidence, accidental events or unlawful or malicious actions that compromise the availability, authenticity, integrity and confidentiality of stored or transmitted personal data, and the security of the related services offered by, or accessible via, those networks and systems, by public authorities, by computer emergency response teams (CERTs), computer security incident response teams (CSIRTs), by providers of electronic communications networks and services and by providers of security technologies and services, constitutes a legitimate interest of the data controller concerned. This could, for example, include preventing unauthorised access to electronic communications networks and malicious code distribution and stopping ‘denial of service’ attacks and damage to computer and electronic communication systems.”

 

How will we use your data?

AI Software, Inc. collects your data so we can:

  • Manage your account, manage and maintain the Study’s self-injection video
  • For security purposes for the website

 

How do we store your data?

We do not store data other than the IP addresses collected for security purposes. IP addresses are stored by Wordfence, a third-party plugin and Data Processor whose servers are based in Seattle, Washington. Wordfence’s GDPR compliant security and privacy policies can be found here: https://wordfence.com/help/general-data-protection-regulation/. Wordfence will retain this data for 90 days, and after that time, Wordfence will delete your data. Wordfence’s Data Protection Agreement (DPA) can be found here: https://www.wordfence.com/gdpr/dpa.pdf. If you would like to request data deletion prior to the 90 days, please email support@aisoftware.us and we will ask Wordfence to delete your data per Section 6.1 of the DPA:

6.1. Deletion During Term. Processor will enable Customer and/or End Users to delete Customer Data during the Term in a manner consistent with the functionality of the services. Processor will comply with the instruction to delete data as soon as reasonably practicable, unless EU or EU Member State law requires storage. 

 

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions. If so, we may need to contact the clinical research organisation Medpace for this request as the Sponsor needs to have information that shows that you had access to the Study’s webpages and you accessed the webpages when necessary for the purpose of the study.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions. If so, and you choose to object to the continues processing, you may not be able to continue having access to the Study’s webpages and you will need to speak with the Study Doctor about alternative instructions on how to self-inject your Study Drug.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organisation, or directly to you, under certain conditions. If so, you will lose access to the Study’s webpages and you will need to speak with the Study Doctor about alternative instructions on how to self-inject your Study Drug.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@aisoftware.us

Call us at: 866.987.8889

Or write to us: AI Software, Inc., 3825 Edwards Rd #103, Cincinnati, OH 45209

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Our Company uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on September 21, 2020 for the purpose of this Study.

 

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: support@aisoftware.us

Call us: 866.987.8889

Or write to us at:


AI Software, Inc.
3825 Edwards Rd #103
Cincinnati, OH 45209

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact your data privacy officer at your Study Site or the data protection authority in your country.